Legal

Privacy Policy

Last updated: 4 July 2026

TransactAI Technology and Services LLP (“TransactAI”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our payment-infrastructure products and services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

Information you provide. When you contact us, request a demo, or apply for a role, we may collect your name, business email, phone number, company or organisation name, and the contents of your message.

Information collected automatically. When you visit our website we may collect standard technical data such as your IP address, browser type, device information, pages viewed, and the date and time of your visit, through cookies and similar technologies.

We do not seek to collect sensitive personal data through this website, and we ask that you do not submit payment card numbers, account credentials, or other sensitive financial data via our contact forms.

2. How We Use Your Information

We use the information we collect to:

  • respond to your enquiries and provide the information or services you request;
  • evaluate and progress recruitment applications;
  • operate, maintain, secure, and improve our website and services;
  • send relevant business communications where you have consented or where permitted by law;
  • comply with legal, regulatory, and contractual obligations.

3. Legal Basis for Processing

We process personal data on the basis of your consent, our legitimate business interests, the performance of a contract, and compliance with applicable law, including the Digital Personal Data Protection Act, 2023 and other applicable Indian data-protection regulations.

4. How We Share Information

We do not sell your personal information. We may share it with trusted service providers who support our operations (such as hosting and communications providers) under appropriate confidentiality obligations, with our professional advisers, or where required by law, regulation, legal process, or a competent authority.

5. Data Security

We maintain administrative, technical, and organisational safeguards designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.

7. Cookies

Our website may use cookies and similar technologies to enable core functionality and understand usage. You can control or disable cookies through your browser settings; disabling them may affect certain features of the site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

9. Your Rights

Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal data, to withdraw consent, and to raise a grievance. To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

TransactAI Technology and Services LLP
Email: sales@transactai.co.in
Mumbai, Maharashtra, India